Consolidated Transportation Services Agency (CTSA)


Dignity Health Connected Living (DHCL- formerly Shasta Senior Nutrition Program (SSNP)) is the designated Consolidated Transportation Services Agency (CTSA) within Shasta County. DHCL is a nonprofit organization providing transportation services to the senior population and mobility impaired in the areas of the county not served by the Redding Area Bus Authority.  On June 27, 2017, the SRTA Board of Directors authorized a new CTSA and other transportation services agreement with DHCL, effective July 1, 2017.  The agreement is through June 30, 2022.  Questions regarding SRTA's responsibility for CTSA service in Shasta County may be directed to Senior Transportation Planner Kathy Urlie.

CTSA services are provided Monday through Friday from 7:30 AM to 3:30 PM, with a 24-hour advance reservation, holidays excepted.  To make reservations, call 530-226-3075 or email